Frequently Asked Questions
Q: Will this fit my neck size?
A: Yes, this will fit all neck sizes ranging from 14” to 22”+.
Q: How loud are the fans?
A: The fans are barely audible at the Low and Medium fan speed settings though you may hear some wind noise at the High fan speed setting selected.
Q: How long does it last on a full charge?
A: The device will last 3 to 8 hours on a full charge depending on the fan speed setting.
Q: Can I take it with me on an airplane?
A: Absolutely. The neck fan uses a lithium ion battery, similar to that used in your tablet, phone or smart watch.
Q: Can I use this if I have long hair?
A: You can certainly use it if you have long hair, although we would advise you to tie your hair back to avoid any interference with the fans.
How To Use
1. Ensure that the device is fully charged before first use.
2. Place the device around your neck with the fans facing you.
3. Press the ON / OFF switch once to turn the device ON.
4. Press the ON / OFF switch repeatedly to cycle through fan speeds (LOW / MEDIUM / HIGH).
5. Press the ON / OFF switch for 2 seconds to turn the device OFF.
Shipping & Delivery
All orders are expertly packaged, prepared, and shipped within one business day of ordering. We ship worldwide and the typical delivery time frame is between 12-22 business days. Depending on your location, you may receive items much earlier.
All orders are shipped with the tracking number so you can track it every step of the way! Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.
Please note that we are experiencing 2-3 week shipping delays during COVID-19.
30-Day Risk Free Guarantee
We have an iron-clad risk-free 30-day guarantee that begins only when you receive the product!
If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
If you have any questions, please feel free to reach out to us using our contact form.